Patient Engagement

Charting a New PATH

Partners Advancing Transitions in Healthcare (PATH) was a truly groundbreaking initiative for The Change Foundation (TCF) and for the health care community in Ontario. PATH was one of two showcase engagement projects that formed the basis of TCF’s work and learnings between 2010 and 2015, based on our Hearing the Stories. Changing the Story. strategic More >

Rules of Engagement: Lessons from the PANORAMA Project

The PANORAMA Project was a ground-breaking patient engagement project, as well as an incredible learning opportunity for The Change Foundation. Over the course of two years, 31 panelists from across Ontario met to share their lived experiences and insights as patients and family caregivers on a range of issues related to improving people’s healthcare experience. More >

The Change Foundation Releases Its Top Recommendations for Patient Engagement

Today, The Change Foundation released Rules of Engagement: Lessons from PANORAMA, a collection of 15 recommendations and recommendations for patient engagement. The recommendations are on based on The Change Foundation’s work with its PANORAMA Panel, a group of 31 patients and family caregivers that met regularly between 2012 and 2014 to share their experiences in More >

The Change Foundation’s Long Term Care Roadtrip: A Snapshot

This past Fall, Change Foundation Research Associate Stephanie Hylmar travelled across Southern Ontario to provide support to individuals completing the residents’ survey portion of our Long Term Care Project. This project aims to better understand the role, functioning, impact, and leading practices of resident councils and family councils in long-term care homes in Ontario. Stephanie More >

The Change Foundation’s Insights on Patient Engagement

Patient Engagement has been The Change Foundation’s primary focus over the past five years. An article written by President and CEO Cathy Fooks and fellow Change Foundation staff, The Patient Experience in Ontario 2020: What is Possible?, was recently published by The article examines the core elements of patient engagement, the progress being made More >

The Change Foundation Launches First Phase of Long Term Care Project

The Change Foundation’s strategic work on patient engagement is extending further through a new partnership and project looking at resident and family councils in long-term care (LTC) facilities across Ontario. The project builds on The Change Foundation’s comprehensive examination of patient and family councils in Ontario hospitals (see the report here) and will deliver a More >

Learning About Patient Engagement Strategies With Ontario’s LHINs

Starting in September 2013, The Change Foundation partnered with Ontario’s Local Health Integration Networks (LHIN) across the province to offer a series of learning sessions on patient engagement strategies and activities. The final session was held in partnership with the Waterloo Wellington LHIN in May 2015. Designed in partnership with LHIN staff and regional stakeholders, More >

Patient/Family Advisory Councils in Ontario Hospitals – At Work, In Play

“We’re making a culture change here, of trying to engage our patients more in decision making and moving away from advising” (Patient/Family Advisory Councils staff interview). This report investigates the evolving function and best practices of Ontario’s hospital-based Patient/Family Advisory Councils (PFACs): one mechanism some hospitals are using – among other approaches – to advance More >


Anne Wojtak @Anne_Wojtak integration lead of the #EastTorontoHealthPartnersOHT shares the early lessons the team experienced while tackling the COVID-19 pandemic with a community response:…