Enhancing Care, Enhancing Life: Spotlight on Residents’ Councils and Family Councils in Five Long-Term Care Homes in Ontario

Enhancing Care, Enhancing Life: Spotlight on Residents’ Councils and Family Councils in Five Long-Term Care Homes in Ontario

Increased and meaningful patient and family engagement is a major priority in Ontario’s health, home and community care sectors. In 2013, The Change Foundation published a comprehensive three-part report on the development and best practices surrounding patient and family advisory councils in Ontario. This work left us wanting to investigate other engagement models that were being used to advance patient- and family-centred care. Namely, Residents’ Councils and Family Councils in Ontario’s 622 long-term care (LTC) homes.

In the Change Foundation’s report on phase two of our Long-Term Care Councils project, we wanted to understand how the councils contribute to quality improvement and how they influence change in the home. This report features results from site visits and interviews with residents, family members, staff assistants and administrators in five Long Term Care Homes in Ontario.

Learn more information on each phase of the Foundation’s Long-Term Care Resident Councils and Family Councils Project.

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