Changing CARE

We listened. We heard. Now it’s time to act.

Changing CARE is the action phase of The Change Foundation’s Out of the Shadows and Into the Circle strategic plan. After a long and detailed search, the Foundation identified four key partnerships from across Ontario to work with over the next three years.

All four partnerships were designed with caregivers in key design and decision-making roles. The partnerships are poised to be leaders in caregiver recognition, support and integration in the Ontario health care system and aim to change the way health care organizations, providers, and caregivers work together.

Specifically, the four Changing CARE partnerships will develop local supports, programs, or resources that address four thematic needs:

Communication—Better communication and information exchange between caregivers and health care providers.

Assessment—More identification and assessment of family caregivers to determine their needs, abilities, and expectations.

Recognition—Beginning formal recognition of the role family caregivers play in our system by the patient’s care teams and by caregivers themselves.

Education—More opportunities for caregiver support and education to develop key care skills, from counselling to medical task training.

Identified by both family caregivers and health providers, more information and insight into these themes and their development can be found on the Foundation’s Caring Experience project page.


Changing CARE Partnerships

Changing CARE partnerships bring important focus to different facets of the caregiver experience from a multitude of perspectives. Most importantly, the projects are intently community-driven with caregivers as equal partners in the design and execution of new initiatives. Learn more below.

Connecting the Dots for Caregivers

Partner Organizations: Huron Perth Healthcare Alliance; One Care Home and Community Support Services; North Perth Family Health Team; STAR Family Health Team; South West Community Care Access Centre; Southwest Local Health Integration Network

Location: Huron County and Perth counties, Ont.

Area of focus: People living with or caring for those with complex health issues

This partnership project is focused on addressing the needs of family caregivers through defining and recognizing their role, and co-designing systems of care provision and communication that meet caregiver needs. Click here for more.



Partner Organizations: The Cornwall & District Family Support Group; Cornwall Hospital, Community Addiction and Mental Health Services

Location: Cornwall, Ont.

Area of focus: Mental health and addiction

Through several new work streams, this partnership will develop practices with family caregivers to better support, recognize, and embrace their vital role in the recovery of loved ones with addiction and mental health issues. Click here for more.


Improving CARE Together

Partner Organization: St. Joseph’s Health Care London

Location: London, Ont.

Area of focus: Geriatric population

St. Joseph’s Health Care London will build on past learning and successes to further strengthen family caregiver partnerships in all programs and services. The partnership will enable St. Joseph’s to become an organization that not only supports caregivers at the direct care level, but incorporates a strong caregiver voice in program and organizational planning. Click here for more.


Cultivating Change: The Caregiver Friendly Hospital and Community Hub

Partner Organizations: Sinai Health System and WoodGreen Community Services

Location: Toronto, Ont.

Area of focus: Palliative care

Sinai Health System and WoodGreen Community Services are proudly partnering with family caregivers to fundamentally redesign the caregiver experience using the concept of the caregiver friendly hospital and community hub. Click here for more.


Selection Process and Funding

Beginning in August 2016, The Change Foundation conducted a comprehensive selection process that consisted of an initial public call to Ontario health care delivery/service organizations for Expressions of Interest, followed by a formal Request for Proposals from a shortlist. The successful four proposals were chosen in December 2016 and formally announced in January 2017.

Changing CARE partnerships will each receive a maximum of $750,000 per year for the next three years from The Change Foundation.


Related Reports and Resources

For those looking to learn more about the next steps in our strategic plan, key reports and related materials can be found by clicking the links below:



 For media inquiries or more information, please contact:

Changing CARE ft image-Jan2017

Be Engaged.

Sign up for our newsletter, Top of Mind.

By submitting this form, you are consenting to receive marketing emails from: The Change Foundation, 200 Front Street West, , Toronto, ON, M5V 3M1, You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact