The Care Partnership Office: A Patient & Family Partners Structure
St. Joseph’s values partnerships with both patients/residents and caregivers in program/organizational planning and development.
In alignment with the St. Joseph’s Healthcare London corporate Care Partnership framework and strategic priorities, a Patient and Family Partners structure is being developed to facilitate patient/resident and caregiver engagement across the organization. The corporate Care Partnership Office will:
- support patients/residents and family caregivers who wish to be active partners in quality improvement or research initiatives and/or participate on committees/councils throughout the organization
- provide support to sustain the work of the Improving CARE Together project which has focused on caregiver inclusion, education, and on improving the caregiver experience during care transitions.
Partner recruitment tools, on-boarding materials and staff training resources have been developed to support the meaningful engagement of patients/residents and caregivers across the organization.