Often, a circle of care involves several different healthcare providers and it can be challenging for patients and their caregivers to remember the role of each provider on the care team. To support patients and family caregivers in being able to identify and understand the different roles on the team, Bridgepoint Active Healthcare has implemented Care Team Description Walls in each of the inpatient stroke units and in ambulatory care.
The Care Team Description Wall visual includes a description of the different types of providers on the unit. Accompanying each description, is an icon that represents their profession.
To help caregivers and patients easily identify them, providers wear a button with the icon that represents their profession. For example, in ambulatory care, physiotherapists will wear a button with the following icon:
Patients, caregivers and healthcare providers have found the Care Team Description Wall to be a very useful tool in educating patients and informing caregivers about the different types of providers that may be a part of the patient’s care team in the unit they are visiting. With positive reviews, the Care Team Description Wall initiative is being scaled across other units at Bridgepoint. Currently the initiative is being adapted for implementation in the palliative care unit.